Transformation is often a buzzword—something that is intended to get people excited and to make things happen. Everyone is working on transformational work, yet almost no one is willing to do the type ...

Digital transformation is an organization-wide strategy aimed at leveraging digital technologies to modernize key business processes and to introduce new services that better engage customers, support ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.

Microsoft’s President Brad Smith detailed five new digital commitments for empowering every European country to harness the company’s tech. Cisco’s training through its Networking Academy will help ...

Digital transformation represented among the largest investments in technology to modernize businesses starting in the early 2000s. But the call for digital transformation really gained popularity ...

As the term transformation gains ground in discussions of climate change adaptation, it is necessary to take a step back, review quite what commentators mean when they use the word, and consider the ...