Salesforce.com plans to make its Apex Code available in general release next month, completing its transition from an on demand CRM application platform to a more generalized on demand software ...

NOW's AI-led workflow platform, large-deal momentum and faster growth give it an edge over CRM despite a richer valuation.

Slack cofounder Cal Henderson on its new integrations with Salesforce services—and what it’s been like to become part of the business software giant. Once upon a time, Slack was a sort of Switzerland ...

Salesforce is adding Bring Your Own Key functionality to the platform encryption service within Salesforce Shield, a set of integrated security services built natively into the Salesforce platform.

In Salesforce.com’s most recent earnings call, Salesforce founder and CEO Marc Benioff strongly emphasized that the Service Cloud, which was launched in January, was one of the fastest growing ...

The future of any enterprise software vendor is being decided today in their developer community. Alex William’s insightful thoughts on Salesforce Is A Platform Company. Period. underscores how ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Salesforce recently held its annual Dreamforce event, where it unveiled a host of products tied to the new Einstein 1 Platform. This platform aims to enhance productivity and customer engagement by ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...