King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

Today a huge portion of communication comes in the form of instant messages and texting. Unfortunately, both have been called ineffective forms of communication due to the lack of conveyed emotions.

Trillions of text messages are sent and received via SMS-enabled devices every day, but have you ever stopped to ask, “What is SMS, exactly?” One of the oldest forms of mobile messaging, SMS messages ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about security, surveillance and privacy. Updated on Dec. 3 with advice on other encrypted messaging platforms ...

Yahoo adds the ability to send text messages to cellphones directly from e-mail. — -- Yahoo Mail thinks there's more to life than just sending e-mail. It has also tweaked the interface to make it ...

According to the results of a study by Solutions Research Group, American sports fans don't just watch. The study found that among viewers 12-34 in age, 72% were talking with someone via phone, e-mail ...

I'm guilty of breaking texting etiquette. I thought my usual dose of smiley emojis and instant replies made me a model texter—until a friend recently called me out for repeatedly skimming over his ...

Facebook unwrapped its new “Messages” feature earlier this week, and announced that it’ll slowly be rolling out to users over the coming months. Here’s a quick, basic look at the upcoming service that ...