We’ve all been there. You’re speaking to someone and even though you know they’re hearing you, you get the sense they’re not really listening. As frustrating as that can be, most us would probably ...

Nicole Furlonge is perhaps best at helping us to forget what we think we know about listening and leadership. A professor and director of the Klingenstein Center at the Teachers College, Columbia ...

Opinions expressed by Entrepreneur contributors are their own. What happens when you and your employee, friend, family or client speak over each other? Do you think it makes for a productive effort ...